The Shawnee Inn and Golf Resort is hosting a customer service conference on Wednesday, August 26th with service trainer and consultant, Bryan K. Williams.Local businesses will have the opportunity to learn how to consistently provide world-class service. Mr. Williams is a renowned trainer and consultant, who has conducted customer service and leadership training for over 100 companies in multiple industries. He is the former global director of training and organizational effectiveness for the Ritz-Carlton Hotel Company, and is very passionate about service.
“I look forward to working with the beautiful Shawnee Inn and Golf Resort to provide this training to the community. This training event is ideal for any business that is committed to serving their customers in an exceptional and memorable way”, said Bryan K. Williams.
The training will focus on the “7 Principles to Fully Engage your Customers”. All attendees will leave with specific tools and techniques to consistently deliver engaging service.
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